FAQ

Frequently asked questions

What can I find at Koki Finds?

Thoughtfully selected practical products for home, kitchen, travel, office, and pets.

Where do you deliver?

We currently deliver within Egypt.

How long does delivery take?

Cairo, the Delta, Alexandria, and the North Coast: within 2 business days. Upper Egypt, Canal cities, and Sinai: within 4 business days after order confirmation.

How can I pay?

Cash on delivery, InstaPay, and Vodafone Cash are available. See our Payment Methods page.

How do I request a return or exchange?

Contact us through the website, Instagram @kokifinds, or WhatsApp. We will coordinate the courier with you.